We feel Zazu should have asked us if we would agree to additional charges or review the services that were booked upon checking in. Please be aware! If booking a service, make sure you ask what your service is going to cost and that you understand that they may offer many extras that are not included. So the classic facial, mani/pedi, blow out and make up application that we had booked turned into much more. Again, our issue was not with the service but how it wasn't completely transparent to the customer. Our unsuspecting mother was offered lashes, lip wax, skin refiners, and other add ons that she has absolutely no were added on extras. We assumed that services that are "booked" are what are provided and that the stylists or estheticians would make their guests aware of additional costs they would incur above what was booked. We were told the card wouldn't be run until services were completed. We left our credit cards and gave the receptionist approval to charge each of our cards and provide 20% tip for each of the services that we had booked for the day. My sister and I booked "classic" or basic services for our salon naive mother as a gift. I am however wanting to express a concern of how I felt the salon was a bit insincere as to how they charge for services. I have been a client here and experienced great service. If you have any queries, remarks or feedbacks, feel free to contact the salon directly by giving them a call at (630) 325-8126.įirst, I want to be clear that I am not writing this review as a negative against any one person or employee of Zazu. They offer flexible scheduling options and accept multiple forms of payment for your convenience. The salon's team of friendly and knowledgeable staff is available to help with scheduling and can guide you in choosing the best services that suit your needs. Clients have the option of making an appointment by either calling the salon or using the online booking system on the website. Additional measures have also been taken, such as providing hand sanitizers for customers to use upon arrival for added protection.ĭiscover the wide range of services offered by Zazu Salon & Day Spa on their website, which include hair cutting, coloring and deep conditioning. To ensure this, the salon has put strict hygiene protocols in place, such as regularly cleaning and sanitizing all tools and equipment, as well as adhering to all local COVID-19 safety guidelines. The safety and well-being of both its clients and staff members is a top priority at Zazu Salon & Day Spa. The staff members make an effort to create a warm and welcoming atmosphere, always willing to assist their clients, answer any queries and provide recommendations on how to maintain your hair. This dedication is why it is widely recognized as one of the leading salons in the area.Īside from their commitment to delivering exceptional services, Zazu Salon & Day Spa places a high importance on customer satisfaction as well. The salon has an established history of helping clients achieve their best looks, built on strong customer service, and a commitment to staying at the forefront of the industry. Zazu Salon & Day Spa boasts an outstanding reputation in the hair care industry with its extensive experience and deep-rooted presence in the community. Whether it's a simple cut, a new hairstyle, or a change in color, the experienced professionals at Zazu Salon & Day Spa can help you achieve your desired look. The salon's team of stylists and colorists are true hair enthusiasts, who are dedicated to the art of hair care. For anyone who has a passion for hair, Zazu Salon & Day Spa in Hinsdale is the ultimate destination.
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